Jump to the content zone at the center
  1. Service hours (closed from the Eve to the third day of Lunar New Year)
    1. Recreation Center
      A. Mon - Fri: 15:00 - 22:00.
      B. Weekends, national holidays and winter/summer vacations: 09:00 - 22:00.
    2. Interactive Emergency Evacuation Exhibition Center
      A. Tue – Sat 09:00 - 12:00 and 13:30 - 17:00. Closed on Sundays and Mondays for maintenance.
      B. Tue – Sat: Group reservations only.
      Sat and during summer and winter vacations (Tue - Sat): Individual tickets as well as groups under 10.
    3. Training room
      Mon – Sun: 08:00 - 22:00.
    4. Dormitory
  2. Services:
    1. Recreation Center: Venue rental.
    2. Evacuation Experience Center: Touring service.
    3. Training room and Dormitory: Venue rental.
    4. General information: Staff at the Information Counter will answer any questions about the Beitou Resort.
    5. Lost and found: Contact the Information Counter for assistance with any lost children or property.
    6. Medical treatment: Contact the Information Counter for assistance in case of customer injury occurring at the Beitou Resort.
    7. Assistance for the disabled: Wheelchair loans and domestic fax services for the hearing impaired are available.
    8. Breastfeeding room: Contact the Information Counter for the keys.
  3. The most up-to-date regulations will rule in all cases. In situations not covered by the regulations, the TRTC may follow relevant laws or announcements made by the Beitou Resort. Please contact the Information Counter for any enquiries.
  4. Our 24hr customer service number is +886-2-218-12345. Suggestion boxes are also available for customer feedback. You may also contact us via email at: email@metro.taipei