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Regulations

functions
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  1. Opening hours (closed from Lunar New Year’s Eve to the third day of Lunar New Year)
    1. Beitou Resort facilities:
      1. Recreation Center
        • Mon - Fri: 15:00 - 22:00.
        • Weekends, national holidays, and winter/summer vacations: 09:00 - 22:00.
      2. Evacuation Experience Center
        • Tue – Sat: 09:00 - 12:00, 13:30 - 17:00.
        • Closed on Sundays and Mondays for maintenance.
      3. Training rooms
        • Mon – Sun: 08:00 - 22:00.
    2. Metro Inn is open all year round, except for the 5-day period from the day before Lunar New Year's Eve to the third day of the Lunar New Year.
  2. Services:
    1. Recreation Center: Venue rentals.
    2. Evacuation Experience Center: Touring services.
    3. Training room: Venue rentals.
    4. Metro Inn: Hotel accommodations.
    5. General information: Staff at the Information Counter will answer any questions about Beitou Resort.
    6. Lost and found: Contact the Information Counter for assistance locating lost children or property.
    7. Medical treatment: Contact the Information Counter for assistance in case of customer injury occurring at Beitou Resort.
    8. Accessibility services: Wheelchair rentals, domestic fax services for people with hearing and vision impairments, and navigation assistance are available.
    9. Breastfeeding room: Contact the Information Counter for access.
  3. The most up-to-date regulations will rule in all cases. In situations not covered by the regulations, the TRTC may follow relevant laws or announcements made by Beitou Resort. Please contact the Information Counter for any enquiries.
  4. Our 24hr customer service number is +886-2-218-12345. Suggestion boxes are also available for customer feedback, or you may also contact us via email at: email@metro.taipei

 
  • Hit Count：3522
  • Data update：2022-10-03 11:58
  • Review Date：2022-10-03 11:58
  • Source：Taipei Rapid Transit Corporation
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Last Updated
2023-06-03
Visits
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For callers in Taipei City, please dial 1999 for the Citizen Hotline.
For callers outside of Taipei City, please dial 886-2-27208889.
24hr Customer Service: 886-2-218-12345.
Address: No. 88, Lane 527, Da-Ye Road, Beitou District, 11268, Taipei City, Taiwan
Copyright Taipei Rapid Transit Corporation All Rights Reserved
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